I have a question or a complaint about MALTESERS who do I contact?

Our Consumer Care team would love to help you with any questions or comments and you can reach them by filling out the form below.

I’m having trouble finding my favourite product at my usual shop. Help!

Our product range varies between stores and locations, and our Consumer Care team would love to help. You can reach out to them by filling out the form below

As a small retailer, can I purchase your products directly?

While we are not set up for direct or bulk sales to small retailers, we know that a confectionery wholesaler will be able to help. You can find their contact details by searching the internet for local confectionery wholesalers in your area.

I'm organising a party, can I buy directly from you?

While we are not set up for direct or bulk sales to consumers, we know that a confectionery distributor will be able to help. You can find their contact details by searching the internet for local confectionery distributor in your area.

Can I buy a MALTESERS product that I saw overseas?

MALTESERS are sold all over the world and our product range varies from country to country. Our Consumer Care team can help with this and you can reach out to them by filling out the form below.

Can I buy Merchandise from you?

Sorry, we don’t have merchandise to sell or give away.

Do you have product samples?

Sorry, we don't offer samples or free products.

Where can I find the Best Before Date?

You can find this on the bottom of pouches, and on the side of our boxes.

Where are your products made?

Our core range of MALTESERS are proudly made in Ballarat, Australia. On occasion, we import specialty items such as seasonal products from our other Mars facilities.

How can I apply for a job?

You can express your interest via our employment page at https://careers.mars.com/global/en. You will then receive automatic email updates when jobs relevant to you are advertised.

Donations & Sponsorship

We receive many donation and sponsorship requests and donate generously to a number of charitable and non-profit organisations. Although we can't help everyone, you can register your request by filling out the form below and outlining your request including the name and location of the event, how our product would be used and the name of the organisation running the event.

Are the outer plastic wrap or pouches recyclable?

Great Question! We have information about the correct disposal of the packaging on our packs. This includes rubbish bin, recycling and special return to store programmes such as REDcycle. You will be happy to know that in Australia our soft plastic packaging can be recycled via the RED cycle bin found at most Coles and Woolworths supermarkets. More information on this initiative can be found at www.redcycle.net.au or by contacting your local council. We would also love you to read more about our sustainability plan: https://aus.mars.com/sustainability-plan.

Contact MALTESERS Chocolate and FAQs

FAQs

All Questions OUR PRODUCTS PEOPLE AND COMMUNITY CARING FOR OUR PLANET

I have a question or a complaint about MALTESERS who do I contact?

Our Consumer Care team would love to help you with any questions or comments and you can reach them by filling out the form below.
I’m having trouble finding my favourite product at my usual shop. Help!

Our product range varies between stores and locations, and our Consumer Care team would love to help. You can reach out to them by filling out the form below
As a small retailer, can I purchase your products directly?

While we are not set up for direct or bulk sales to small retailers, we know that a confectionery wholesaler will be able to help. You can find their contact details by searching the internet for local confectionery wholesalers in your area.
I'm organising a party, can I buy directly from you?

While we are not set up for direct or bulk sales to consumers, we know that a confectionery distributor will be able to help. You can find their contact details by searching the internet for local confectionery distributor in your area.
Can I buy a MALTESERS product that I saw overseas?

MALTESERS are sold all over the world and our product range varies from country to country. Our Consumer Care team can help with this and you can reach out to them by filling out the form below.
Can I buy Merchandise from you?

Sorry, we don’t have merchandise to sell or give away.
Do you have product samples?

Sorry, we don't offer samples or free products.
Where can I find the Best Before Date?

You can find this on the bottom of pouches, and on the side of our boxes.
Where are your products made?

Our core range of MALTESERS are proudly made in Ballarat, Australia. On occasion, we import specialty items such as seasonal products from our other Mars facilities.
How can I apply for a job?

You can express your interest via our employment page at https://careers.mars.com/global/en(open in new tab). You will then receive automatic email updates when jobs relevant to you are advertised.
Donations & Sponsorship

We receive many donation and sponsorship requests and donate generously to a number of charitable and non-profit organisations. Although we can't help everyone, you can register your request by filling out the form below and outlining your request including the name and location of the event, how our product would be used and the name of the organisation running the event.
Are the outer plastic wrap or pouches recyclable?

Great Question! We have information about the correct disposal of the packaging on our packs. This includes rubbish bin, recycling and special return to store programmes such as REDcycle.

You will be happy to know that in Australia our soft plastic packaging can be recycled via the RED cycle bin found at most Coles and Woolworths supermarkets. More information on this initiative can be found at www.redcycle.net.au(open in new tab) or by contacting your local council. We would also love you to read more about our sustainability plan: https://aus.mars.com/sustainability-plan.(open in new tab)

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